All orders are fulfilled Monday through Friday excluding weekends and holidays. Orders are delivered within 7 to 21 business days from the receipt of payment verification on average. We are not responsible for unexpected shipping delays caused by circumstances related to courier or the weather.
- Very often, we are packaging and shipping items separately, so if you received one package that did not contain your entire order, please don't worry. Your order has been split into multiple packages for logistic reasons and in order to keep the shipping cost low, for you.
- Shipping times vary, depending on your location. Please check your receipt for estimated arrival time. Also, we need to remind you that since we are mostly shipping straight from manufacturers all over the world, the shipping time might be longer than you expect. However, this enables us to keep the price down, for you, our customer.
- If you received your tracking numbers, but they are not updated yet, please keep in mind that this is entirely carrier dependent. Please allow up to 5 business days for tracking numbers to be updated. If after 5 business days the tracking is still not updated, please get in touch with us at firstname.lastname@example.org.
- For the FREE Shipping package, tracking numbers are, most of the time, limited. This means that they will only be updated until the package has been loaded onto a cargo airplane with the buyer's country as its final destination.